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Delivery & Returns

Delivery:

**Due to delivery driver shortages across the UK, some deliveries are taking longer than anticipated and may not arrive for 2 - 3 working days. We are working to resolve this issue as soon as possible.**

FREE deliveryfor orders over £50.

Basic delivery rate: £5 per order (£0 - £49.99)

Delivery is to Mainland England and Wales and in Scotland we deliver to postcodes AB1 – AB16, AB21 – AB25, AB30, AB39, DD, DG, EH, FK, G, KA (except KA27 & KA28), KY, ML, PA1 – PA19, PH1–PH3, TD

We DO NOT deliver to:

AB31 – 38, AB40 – 56, IV1– IV28, IV30 – IV32, IV36, IV40, IV52 – IV54, IV63, KW1 – KW14, PA21–PA38, PH4 – PH41, PH49 – PH50, BT (Northern Ireland)

HS, IV41 – IV49, IV51, IV55 – IV56, KA27 – KA28, KW15 –KW17, PA20, PA41 – PA49, PA60 – PA78, PH42 – PH44, ZE, IM, GY, JE

Or the Republic of Ireland.

Once dispatched, we will notify you by email. Our courier will then notify you confirming the delivery details and a delivery slot if at all possible.

Deliveries will not be made on Saturdays, Sundays or Bank Holidays.

If you wish to place an order to any of the postcodes that we do not deliver to, please call us on  01453 613063  and we will be able to provide you with a quote for delivery.

 

Returns, Refund and Cancellation Policy

Should you need to return goods due to the products being faulty or incorrectly described, please contact us and we will supply a returns label and provide drop of point details.

If you need to cancel your order please contact us as soon as possible prior to despatch.

We offer a full refund for returns and cancelations. However, if the reason for refund is not due to faulty goods, then you must pay the costs of return. We recommend that you return the products in their original packaging and use a tracked and signed for service to ensure that the products reach us safely.